OUR VALUES
WE WERE BORN IN A SLEEPLESS CITY WHERE CULTURE FEEDS THE SPIRIT OF RESILIENCE
WE BELIEVE THAT HAPPINESS IS AN ATTITUDE AND THIS IS WHY WE STRIVE TO STAY YOUNG
AND LIGHT-HEARTED
WE BELIEVE THAT EVERY SECOND SHOULD BE CHERISHED AND CELEBRATED, NO MATTER HOW
HARD THINGS MIGHT SEEM SOMETIMES
SHARING THE STAPLE OF LEBANESE STREET FOOD STAMPED WITH LOVE IS NOT ONLY WHAT WE STAND FOR,
IT IS MOSTLY ABOUT BRINGING PEOPLE TOGETHER AND CAPTURING THOSE HEARTFELT MOMENTS EVERY TIME
MORE THAN ANYTHING, WE KNOW THAT OVERCOMING DIFFERENCES AND FEELING INCLUDED
FOR WHO YOU ARE IS PRICELESS
WE BELIEVE THAT HAPPINESS IS AN ATTITUDE AND THIS IS WHY WE STRIVE TO STAY YOUNG
AND LIGHT-HEARTED
WE BELIEVE THAT EVERY SECOND SHOULD BE CHERISHED AND CELEBRATED, NO MATTER HOW
HARD THINGS MIGHT SEEM SOMETIMES
SHARING THE STAPLE OF LEBANESE STREET FOOD STAMPED WITH LOVE IS NOT ONLY WHAT WE STAND FOR,
IT IS MOSTLY ABOUT BRINGING PEOPLE TOGETHER AND CAPTURING THOSE HEARTFELT MOMENTS EVERY TIME
MORE THAN ANYTHING, WE KNOW THAT OVERCOMING DIFFERENCES AND FEELING INCLUDED
FOR WHO YOU ARE IS PRICELESS
OUR COMMITMENTS
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TO BUILD
a lasting, life-long relationship with our clients based on respect, service, flavour, value and pleasure.
>>>>>>>>>>
TO UPHOLD
the highest professional standards and continue to improve them to ensure efficiency and consistency.
>>>>>>>>>>
TO CONTRIBUTE
positively to economic growth by creating job opportunities and supporting educational, social activities.
>>>>>>>>>>
TO PROVIDE
the best quality while adhering to the highest food safety standards.
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ACCOUNTABILITYWe honor our commitments towards our guests and team by holding responsibility for our actions, decisions, and outcome.
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INCLUSIVITYWe want to offer people an exquisite journey that voices their identity and leaves them with unforgettable stories to tell.
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EMPATHYWe seek to understand our guests' & team's needs and expectations and we center our decisions around them.
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WELLNESSWe prioritize the wellness of our guests and team by providing high standards of service & products and by nurturing a healthy work-environment.
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INNOVATIONWe strive to achieve excellence by proactively encouraging diverse thinking and promoting innovation.
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INTEGRITYWe are committed to doing the right thing in the right way by following our values and upholding the highest standards of work ethics.
OUR IDENTITY
DIFFERENT FACE. DIFFERENT PRESENTATION. SAME GREAT TASTE
THE BEGINNING
When we first began our journey, we wanted Zaatar W Zeit to have a colorful and cozy environment—the kind of place you’d go to with friends between college classes, or on the way back from the movies. As the years went by, we realized that we were also the place for going on a date, treating your family to lunch and maybe even sealing a business deal.
THE CHANGE
This got us thinking about our look and feel; we enjoyed being young and casual, but we knew that, much like our customers themselves, the definition of “young and casual” had changed over the last 15 years. And sohere we are today. The bright walls and rustic tables have given way to a smarter, simpler, urban look. More eatery than bakery, we’ve come to suit the urban, casual lifestyle of today, just like you.
THE DIFFERENCE
Our distinguishing factor is that we’re authentic and modern both at once. We taste local, but we’re expanding. We’re casual and accessible, but still a bit of a treat. Our food is fast and convenient, but is always prepared with care and attention. We pledge to provide a unique dining experience that communicates our passion for exceptional quality and service, and to create a friendly professional working environment that embraces diversity, respect, and promotes excellence, creativity and great tastes.
SINCE
1999
1999
Our first branch opened in Sodeco in May 1999. Suddenly, hot, fresh manousheh was available whenever you got the urge. We made sweet, savory, healthy and stuffed-to bursting wraps.
But we didn’t stop there. Not only did we create completely new products that came in new flavors and new combinations, but we took what we learned and applied it to re-imagining other Lebanese culinary classics too.
QUALITY ASSURANCE
AT ZAATAR W ZEIT WE CARE ABOUT OUR CUSTOMERS, THUS “SERVING SAFE FOOD” IS OUR PRIORITY.
Our restaurants adhere to strict international standards of hygiene and food service. Furthermore, We abide by ISO 22 000 and local rules and legal requirements related to Food Safety.
Never wanting to settle down on our achievements, Food Safety protocols are reviewed routinely by our internal Food Safety Team. This Team is always available to provide information and consultancy about food safety matters.
Never wanting to settle down on our achievements, Food Safety protocols are reviewed routinely by our internal Food Safety Team. This Team is always available to provide information and consultancy about food safety matters.
Zaatar W Zeit family gathers efforts to make sure our food safety policy is properly implemented. Hygiene is a part of our commitment to excellence. It doesn’t only keep our customers safe, it also ensures their loyalty. Moreover, it reflects who we really are as a company.
Our policy is enforced by our objectives.
JIHAD RUSTOM
CHIEF EXECUTIVE OFFICER
